REFUND POLICY
Thank you for purchasing Mahlur LLC home decor products. We primarily sell Wall Paintings, Stair Carpets, Ceramic Vases, Table Lamps, and Candles.
To ensure a smooth shopping experience, we offer the following return and refund policy:
I. Return Period: Customers can apply for returns within 30 days of receiving the goods.
Applications submitted after the return period may not be accepted.
II. Opened Items Can Be Returned: Even if the item has been opened, you can still apply for a return.
Please ensure the item is not severely damaged and keep it as intact as possible.
III. Return Process: Contact customer service to submit a return request.
Provide your order number and photos of the item.
Customer service will provide return instructions after confirmation.
We will process your return request as soon as possible after you send the item back.
IV. Refund Policy: Once the return is approved, the refund will be returned to your original payment account.
The actual arrival time may vary slightly depending on the payment platform.
V. Product Damage Issues
If you receive a product with shipping damage or quality issues, please contact customer service immediately and provide relevant photos. We will assist you with after-sales issues.
VI. Return Address and Contact Information
Email: keiaudra@mahlur.shop
Phone: 3395294791
Address: 4850 LENORA CHURCH RD SNELLVILLE. GA 30039-7713
VII. Precautions
Please do not return products without prior confirmation from customer service.
The customer is responsible for any lost packages due to incorrect addresses or unauthorized returns.
Please try to retain the original packaging and accessories when returning products.
Thank you for your support and trust in Mahlur LLC.